FAQ's

Once you have placed your order, we will send you a order confirmation and GST invoice via email.

When your order is shipped we will send you another email along with the link to track your order.

Standard orders are usually shipped within 3 working days while custom orders may take a week or more to be shipped out.

Yes, samples for some plain mailer box sizes are available on the Boxes page to check for quality and size.

Standard orders are usually shipped within 3 working days while custom orders may take a week or more to be shipped out.

Delivery may range from 2-10 days depending on location.

We currently have Chat services only. You may drop us a message and our team member will get back to you!

No. However multiple payment methods like UPI, Gpay, Netbanking, Credit & Debit cards etc. are available on the the checkout page.

Yes you can, just leave the GST field blank on the cart page and click on checkout on cart page.

Please note: Tax will be applicable on all purchases whether GST number is added or no.

All orders are printed in single colour in batches together. Hence, previews / soft copy will not be available.

All designs are printed center aligned in the colour chosen while placing the order. If you have any specific instructions, you can email us with order number on support@packnest.com

Please note: Only upload the final file while placing the order. If you are unsure of the design, do not upload anything and just place the order. You can then email us once the file is ready.

You can upload the final file while placing the order. If you are unsure of the design, do not upload anything and just place the order. You can then email us once the file is ready.

Format of the file : A good quality PDF , PNG, JPEG file

All designs are printed centre aligned in the colour chosen while placing the order. If you have any specific instructions, you can email us with order number on support@packnest.com

We can only change or cancel orders that have not been processed for shipping yet. Custom orders once in process can't be cancelled.

To make changes to your order, please reach out to us by emailing us at support@packnest.com

Custom products unless damaged cannot be returned / exchanged.

In case of standard products, you can drop us an email at support@packnest.com stating the reason and our team will guide you further.

Once you add products to the cart, you'll be able to view estimated shipping costs based on the order size, weight and location.

For boxes over 500-1000 and bags over 3000 :

You can drop us a whatsapp message or email with your requirements with the following details:

Size

Qty

Type of box / reference images

A team member will assist you then.

Designs made on Canva will work just fine for your custom bags and boxes.

 

In Canva, click on the "Use custom dimensions" button from the upper-right corner of the screen.

This is available in the All your designs view and after clicking the Create a design button.

Set the units to inches in the gray drop-down menu, and enter the dimensions of your product or 8x8 inches approx. (8x8 inches is the printable area for single colour printing)

You can place your logo, add any facebook instagram details etc. as you like.

When you're done creating and perfecting your artwork, click Download.Select the file type PDF - Print.

Click Download to save to your computer.

Once you have all of your panels designed and saved, you can upload the PDFs directly to our product page or email it to us

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